Starhub – Yet again
Saw this on a forum thread. Although it doesn’t affect me. We know what Starhub is capable of.
Thank you for your email dated 21 November 2011
In response to your query, please be advised that based on our records, total usage is 36.3532 GB data. You may wish to refer to the undermentioned.
Original Local Mobile Data Charge = $190 595.46
30 GB Free Local Mobile Data Bundle = $157 286.40
Excess Charge is $(190 595.46 – 157 286.40) = $33 309.06
Capped at $88 = $33 309.06 – $88 = $33 221.06
Please be advised that we had waived $33 221.06 due to $88 capped. Hence we are unable to accede to your waiver request.
Thank you for your support and have a pleasant day.
For further enquiries or feedback, please email us at Find Answers.
Kenny Wong (Mr)
Consumer Operations – Singapore Contact Centre
SingTel Mobile Singapore Pte Ltd
Company Registration Number: 201012456C